Shipping policy

Order Processing 

All products are subject to availability. Once an order is placed, you will receive an email confirmation. Once your order is approved and processed, you will receive a second email with your tracking number and shipping confirmation.

Shipping

Please note that all orders are shipped via UPS and therefore cannot be shipped to P.O. Boxes or APO/FPO Addresses. We observe all national holidays.

SANLIER is not responsible for delays in shipping or delivery due to forces outside of our control such as carrier issues or inclement weather.

Accepted Methods of payment

Debit cards

All major credit cards 

Paypal

Apple Pay

Cancelations

Please review all information carefully before placing your order, as we are unable to make changes after your order has been placed. Once you have received your order you can return it for a full refund (exceptions apply).

Please contact hello@maisonsanlier.com for further questions.

When will my order ship?

We expect your order to ship 1-2 business days after it’s been placed.

How long will my order take to arrive?

The time it takes for your order to arrive at its destination depends on the shipping service you select and the shipping address provided. Once your order has processed, you will receive a shipping confirmation email with a tracking number.

Where does my order ship from?

Our shipping warehouse is located in Texas. 

Can I track my package?

Once your order is shipped, you will receive a shipping confirmation email with a link that leads you directly to the package tracker.